Welcome to the CatchPro Shop FAQ! We’re here to help you with all your saltwater fishing gear questions, from shipping to product selection. Below you’ll find answers to our most frequently asked questions from anglers worldwide.
About CatchPro Shop
We specialize in premium saltwater fishing equipment including rods, reels, lures, lines, and terminal tackle specifically designed to withstand the challenges of saltwater environments.
Our headquarters are located at 4702 Wilkinson Street, Nashville, US 37201, but we ship our saltwater fishing gear to anglers worldwide (excluding some remote areas).
Product Questions
Our products are organized by category (Rods, Reels, Lures, etc.) to help you find exactly what you need. If you’re unsure, consider your target species, fishing environment (offshore/inshore), and personal preferences. For specific recommendations, email our team at [email protected].
Absolutely! Every product in our inventory is selected for its saltwater durability and performance. We only carry equipment that can withstand corrosive saltwater environments and tough fish battles.
Shipping & Delivery
We offer two reliable shipping methods:
- Standard Shipping ($12.95): Fast & trackable via DHL/FedEx (10-15 days after dispatch)
- Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)
We take 1-2 business days to carefully prepare your saltwater fishing gear for shipment. During peak fishing seasons, processing may occasionally take slightly longer, but we’ll keep you informed.
Yes! We proudly ship to saltwater anglers in over 50 countries (excluding some remote areas in Asia and elsewhere). International orders may be subject to customs fees in your country, which are the customer’s responsibility.
Payments & Orders
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, convenient checkout.
If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.
Returns & Exchanges
We stand behind every product we sell. If you’re not completely satisfied with your saltwater fishing gear, you can return it within 15 days of receipt for a full refund or exchange (excluding shipping costs).
Email our customer service team at [email protected] with your order number and reason for return. We’ll provide return instructions and process your refund once we receive the item in its original condition.
Customer Support
Our dedicated fishing gear specialists are available via email at [email protected]. We typically respond within 24 hours (excluding weekends and US holidays).
For expedited shipping needs not listed on our website, please contact our customer service team. We’re happy to help customize a shipping solution for your saltwater fishing adventure timeline.
Still have questions? Our team of fishing enthusiasts is always ready to help you gear up for your next saltwater adventure. Email us at [email protected] or shop now at www.catchprofish.com!